REFUND AND RETURN POLICY

Effective Date: 01/01/2024

Thank you for supporting The Black & Gold Athletics Club Inc. (The BGAC). If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 10 days of the original purchase of the product. After 10 days, all sales are considered final, and we cannot offer a refund or exchange.

Terms of Return

• Returns must be initiated within 10 days of the purchase date.

• Items must be returned in their original condition: unworn, unwashed, and in their original packaging with all tags attached.State of Return

• Products must be in their original, unused condition. Items that have been worn, used, or altered will not be accepted for return or exchange.Reason for Return

• Returns will be accepted in cases where the product is damaged upon arrival or if the wrong product was shipped. Please provide a detailed description of the issue with your return request.

Process for Return

1. Initiate a Return: Contact our customer service team at [Insert Email] or [Insert Phone Number] within 10 days of your purchase to initiate a return. Please include your order number, contact information, and reason for the return.

2. Approval Process: Once your return request is received, our team will review the information and notify you of the approval or rejection of your return.

3. Return Shipping: If your return is approved, you will be provided with shipping instructions. The customer is responsible for paying for the return shipping costs. Shipping costs are non-refundable.

Process of Refund

• Approval of Refund: After receiving and inspecting the returned item, The BGAC will notify you of the approval or rejection of your refund.

• Refund Processing: If your return is approved, a refund will be processed to your original method of payment within a certain number of days, depending on your card issuer’s policies.

Contact Details

For any questions or concerns about your purchase, return, or refund, please contact us at:

The Black & Gold Athletics Club Inc.

Email: info@thebgac.org
Please note that donations to The BGAC are considered charitable contributions and are non-refundable.